ISO 17100 & ISO 9001 Surveillance Audit
Elaph Translation ISO 17100 & ISO 9001 surveillance audit by Dr. Mohamed-Ali Ibrahim, Lead Auditor.
Since commitment to quality and excellence is not a one-off event or activity, Elaph was keen to raise the bar for translation quality and customer service excellence. Such keenness allowed Elaph to earn to the trust of the high profile accreditation authority.
Maintaining the ISO 9001 & ISO 17100 certificate is attributed to our team who has already proved that it is capable of coping with the vision which we figured out since the inception of Elaph. More about quality translation services
Quality Translation Services
It is worth mentioning that ISO 17100:2015 provides requirements for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications.
Application of ISO 17100:2015 also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to ISO 17100:2015 and the capability of its processes and resources to deliver a translation service that will meet the client’s and other applicable specifications.
Applicable specifications can include those of the client, of the TSP itself, and of any relevant industry codes, best-practice guides, or legislation. More on this link.